Empowering you

Is it time to start listening to your gut?

Is it time to start listening to your gut?

Your intuition may be the answer to guiding your business decisions. 

3 mins read
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How to structure feedback to boost staff morale

How to structure feedback to boost staff morale

The way advisers communicate is just as important as what they say. Here’s how incorporating good communication practices into the workplace will improve its culture. 

4 mins read
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Are you unproductive or simply overloaded? Four ways to boost your output

Unproductive or simply overloaded? Four ways to boost your output

While you might think it’s the lazy itch getting to you, it turns out having too much work can make you shut off. Here’s how to balance that.  

4 mins read
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The CommSec SMSF Trading Trends Report

The CommSec SMSF Trading Trends Report

This report looks at some of the key share trading trends for SMSFs over the six-month period from 1 January to 30 June 2019, relative to the previous six months. View the full report below.

1 min read
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Dealing with setbacks: four ways to build resilience

Dealing with setbacks: four ways to build resilience

No matter how skilled you are, when not everything is in your control, things can sometimes go wrong. Here’s how to work through these roadblocks. 

3 mins read
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SMSFs change tack on their investments​

SMSFs change tack on their investments​

SMSFs faced the winds of uncertainty in global markets as well as concerns over geopolitical and economic issues. As a result, they changed their investment tack in the second half of 2018.

1 min read
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Tips to protect your physical and mental health

Tips to protect your physical and mental health

In the pressured environment of financial services, here are some simple ideas for protecting both your physical and mental health, and that of your employees.

4 mins read
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Guiding clients through the three phases of retirement

Guiding clients through the three phases of retirement

There are three phases of retirement: the active early years, quiet mid years and frail old age. Here’s how financial advisers can help clients prepare.

4 mins read
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Can emotional agility help you be a better adviser?

Can emotional agility help you be a better adviser?

Emotional agility is a new four-step approach helping people navigate life’s twists and turns with self-acceptance. Here’s how it can help financial advisers.

3 mins read
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How to be a good financial adviser AND leader

How to be a good financial adviser AND leader

Sure, you might be a great financial adviser. But how good are you at managing people? Here are some tips to improve your people management and leadership skills.

3 mins read
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SMSFs are chasing value

SMSFs are chasing value

Self-managed super funds (SMSFs) are increasingly on the hunt for value when it comes to their Australian share portfolios, a new CommSec report has found.

2 mins read
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Career advice for new financial advisers

Career advice for new financial advisers

Three industry experts share the biggest challenges they've faced in their careers, what they’ve learnt and their career advice for new financial advisers.

4 mins read
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Is it time to start your own financial advice practice?

Is it time to start your own financial advice practice?

So you’re an experienced adviser thinking of starting your own financial advice practice? Three advisers discuss how to tell when it's time to take the leap.

4 mins read
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Soft skills: an adviser's friend in the AI age

Soft skills: an adviser's friend in the AI age

With the artificial intelligence (AI) age upon us, we look at the soft skills financial advisers need in order to thrive in the future and how to develop them.

4 mins read
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Co-working spaces: the pros and cons for financial advisers

Co-working spaces: the pros and cons for financial advisers

Small businesses are increasingly taking advantage of affordable flexible workspace options. A financial adviser shares their co-working space experience.

3 mins read
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Financial planning for NDIS recipients

Financial planning for NDIS recipients

As the NDIS rolls out, it’s bringing big changes to disability support systems. As a result, financial advisers may see more clients seeking help.

4 mins read
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The art of giving effective employee feedback

The art of giving effective employee feedback

Employee feedback is crucial to improving performance. Yet, if delivered poorly it can cause more problems than it solves. Here are seven tips to get it right.

4 mins read
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ASIC regulatory guide changes: Are you up to date?

ASIC regulatory guide changes: Are you up to date?

In the past year, ASIC has issued a regulatory guide update. Here’s an easy explanation of the changes to make sure you’re up to speed and compliant.

4 mins read
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Overcoming the trap of 'mental accounting'

Overcoming the trap of 'mental accounting'

We all have a tendency to use conceptual money jars as an easy way to manage our financial lives, but ‘mental accounting’ can lead to poor financial outcomes.

4 mins read
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Financial Year Wrap 2017/2018

Financial Year Wrap 2017/2018

Total returns on Australian shares (All Ordinaries Accumulation index) lifted by 13.7% over 2017/18 to a smidgen below record highs. 

1 min read
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5 ways to overcome the planning fallacy

5 ways to overcome the planning fallacy

Research shows the unrealistic workloads most of us face are often because of a cognitive bias called the ‘planning fallacy’. Here’s how to improve your time management.

4 mins read
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Elevator pitch: craft yours in 5 points

Elevator pitch: craft yours in 5 points

A succinct and focused elevator pitch can help you win clients or impress a potential employer. Adapt this 5-point approach for your style and situation.

3 mins read
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3 financial advice dramas, and how to wake up from them

3 financial advice dramas, and how to wake up from them

Every now and then financial advisers are faced with particularly hard client situations. Here's how three advisers tried to turn these situations around.

5 mins read
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4 big challenges facing advisers in 2018

4 big challenges facing advisers in 2018

As we edge further into the New Year, what weighs most heavily on the minds of financial advisers? To find out, we asked our readers.

4 mins read
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This is why you should consider using Conditional Orders

This is why you should consider using Conditional Orders

Finding it hard to stay on top of all of your clients' investment strategies? Conditional Orders might just be the answer you've been looking for.

4 mins read
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Here is why you should take on pro bono work

Here is why you should take on pro bono work

Sure, you run a business not a charity. But are there ever situations where it’s suitable to offer your services pro bono?

3 mins read
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How to lose a client graciously (so they might come back)

How to lose a client graciously (so they might come back)

Losing clients is inevitable, even for the very best of advisers. Here's how to take the bad news graciously and boost your chances of scoring future business.

4 mins read
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Are there benefits in margin lending?

Are there benefits in margin lending?

After a time in the wilderness, margin lending is gaining popularity, thanks to steadily rising share prices and some of the most competitive interest rates in more than a decade.

3 mins read
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Is objectives-based investing a fad or the future?

Is objectives-based investing a fad or the future?

Objectives-based investing isn't just a buzzword; it's an approach to financial advice that helps you focus on what the client actually wants.

4 mins read
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What stocks are IFAs trading for their clients?

What stocks are IFAs trading for their clients?

Financial advisers are increasingly looking outside of financial stocks when it comes to buying shares on behalf of their clients, new data reveals.

3 mins read
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2018 Economy Webinar Recording

2018 Economy Webinar Recording

2018 Economy - A new era?

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How to gauge your client's appetite for investment risk

How to gauge your client's appetite for investment risk

Traditional approaches to assessing a client’s investment risk tolerance may be doing both investor and adviser a disservice. But there is a better way.

4 mins read
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Five ways to avoid burnout

Five ways to avoid burnout

The demands of looking after clients, of running your own business and still having a home life can overwhelm financial advisers. Psychologist and CEO of Uprise Jay Spence offers five ways to avoid burnout.

3 mins read
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What's ahead for emerging markets?

What's ahead for emerging markets?

Emerging markets are living up to their reputation for uncertainty with the latest rebound providing some excitement after a few years of the doldrums.

3 mins read
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Can LICs provide good value?

Can LICs provide good value?

Listed Investment Companies, or LICs, have shaken off their cardigan-wearing image to become one of hottest market sectors, leading some people to question whether the recent surge in listings is sustainable.

3 mins read
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New opportunities in SMSF sector

New opportunities in SMSF sector

Take a closer look at the self-managed superannuation fund market and you might be surprised.

3 mins read
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What's the outlook for A-REITs as interest rates rise?

What's the outlook for A-REITs as interest rates rise?

Rates might be on the way up but that’s no reason to write off listed property investments just yet.

4 mins read
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Getting SMSF clients ready for CGT relief

Getting SMSF clients ready for CGT relief

With measures available for SMSFs to provide temporary relief from certain capital gains that come about because of the new transfer balance cap, we look at some of the important issues facing SMSFs.

3 mins read
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How to identify financial abuse

How to identify financial abuse

It’s said that money is power. So, when someone uses money to gain control over their partner that’s financial abuse, and it’s considered domestic violence.

3 mins read
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Tips to help your pitches hit home

Tips to help your pitches hit home

There’s both an art and a science to pitching for new business and it’s not always easy to crack the code.

4 mins read
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Why it's never too early to plan to sell your business

Why it's never too early to plan to sell your business

Mapping out the life cycle of your business could be the best thing you’ve ever done.

4 mins read
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Looking ahead: the new financial year

Looking ahead: the new financial year

Donald Trump, Brexit, and an unexpectedly tight Australian election took the markets by surprise in 2016/17, yet resilience reigned. Can we expect the same this financial year?

3 mins read
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End of Year Wrap 2018

End of Year Wrap 2018

Prospects for the Australian economy remain good. The Reserve Bank recently said that GDP growth would be around 3½ per cent on average in 2018 and 2019. And we wouldn’t greatly disagree with the forecasts.

1 min read
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Anti-detriment payments soon a thing of the past: superannuation changes

Anti-detriment payments soon a thing of the past: superannuation changes

What are anti-detriment payments and how have they worked?

2 mins read
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Federal Budget 2019/2020

Federal Budget 2019/2020

This year, the theme is “A stronger economy and a secure future.” Certainly the features of this year’s Budget are similar to last year. Tax cuts and infrastructure spending are the centre-piece elements.

1 min read
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How do managed accounts compare?

How do managed accounts compare?

Managed accounts offer a portfolio of investments with professional investment management that can be tailored for each client. 

3 mins read
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More time, more control with model portfolios

More time, more control with model portfolios

One of the biggest challenges facing advisers is how to deliver tailored advice to a large client base in a cost-effective way. Model portfolios are designed to do just that, by cutting the time you spend on administration so you can spend more time servicing your clients.

4 mins read
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Three types of professional development you probably haven't thought of

Three types of professional development you probably haven't thought of

Professional development for financial advisers is usually about technical, product and business matters. But there are other, more general areas of expertise and knowledge that go into making a well-rounded professional.

3 mins read
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Selling your book: a guide to when and how

Selling your book: a guide to when and how

Lost your mojo? Facing personal issues? Received a great offer? It might be time to sell your book.

5 mins read
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How staff and client alignment can be music to the ears

How staff and client alignment can be music to the ears

Fifteen years ago Glenn Calder was teaching music to teenagers. Now he's the CEO of a financial advisory firm that employs 50 people.

4 mins read
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Small gestures that will vastly improve client satisfaction

Small gestures that will vastly improve client satisfaction

When it comes to personalising the service you offer clients, even the smallest gestures can go a long way.

 

5 mins read
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Tailoring the perfect client plan: what we can learn from the US

Tailoring the perfect client plan: what we can learn from the US

Baseball, supersized fast food and peanut butter-jelly sandwiches – there's no shortage of US creations that we Aussies haven’t embraced. But when it comes to crafting goals-based investment plans, we could learn a thing or two.

4 mins read
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Five blogs and podcasts specifically for advisers

Five blogs and podcasts specifically for advisers

Blogs and podcasts – neither word existed 20 years ago, now they've both taken the world by storm. Here we look at a mix. 

3 mins read
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Behavioural science: how to guide your client's MINDSPACE

Behavioural science: how to guide your client's MINDSPACE

To achieve successful financial outcomes, financial advisers often need to help their clients change or learn new behaviours.

3 mins read
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Mind your manners

Mind your manners

Your emails tell recipients a lot more about you than you realise. Here’s how to manage your profile.

2 mins read
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Learn from the best – cut costs to fuel growth

Learn from the best – cut costs to fuel growth

Cut and grow. It sounds like an oxymoron, but businesses that successfully connect their cost-cutting efforts with a sharp focus on future sources of growth will be best-placed to ride the wave of digital disruption in a low-growth world.

4 mins read
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How to exceed your client's expectations

How to exceed your client's expectations

Driven by new technology and changes in the economy, the environment that advisers operate in is evolving and so too are the expectations of clients. Better informed and more engaged with their finances than ever before, National Strategic Accounts Manager for CommSec Adviser Services, Chris Hill identifies five ways to exceed your client's expectations.  

4 mins read
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How to build trust with your clients

How to build trust with your clients

Advisers are in the business of looking after customers, so great customer service and relationship building are fundamental to commercial success.

3 mins read
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Five steps to business goal success

Five steps to business goal success

If you find the business goals you set often go the same way as your new year’s resolutions, fear not. We’ve got five tips to help ensure your next set of business goals last the course.

3 mins read
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6 ways to make sure the first impression counts

6 ways to make sure the first impression counts

It’s a cliché, granted, but you only get one chance to make a first impression. Here are six tips to ensure potential clients leave that very first meeting confident in the value you’ll bring to an ongoing relationship.

3 mins read
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Economic Update with Savanth Sebastian

Economic Update with Savanth Sebastian

This CommSec Adviser Services webinar aims to provide you with an in-depth overview and analysis of current economic trends in the Australian and global economies. The webinar is presented by Savanth Sebastian, Market Analyst at CommSec.

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How to find out what your clients really think

How to find out what your clients really think

While the mantra “what I don’t know can’t hurt me” might work in some situations, when it comes to knowing what your clients think of you, what you don’t know definitely can hurt. Knowing if your clients are dissatisfied in any way is crucial if you have any chance of nipping trouble spots in the bud.

4 mins read
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Five tips on forming strong referral partnerships

Five tips on forming strong referral partnerships

Being able to seal the deal with a referral partner is an art and a valuable asset.

4 mins read
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The year ahead – Part Two

The year ahead – Part Two

In part two of this series, Savanth Sebastian discusses how advisers can position for growth in 2016.

2 mins read
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The art of delegation

The art of delegation

Delegation is an art that allows you to work less and do more, and who doesn’t want that?

3 mins read
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Stuck for words? Here's how to get the conversation started

Stuck for words? Here's how to get the conversation started

Sometimes it can be difficult to get your clients to open up. This is because the art of business conversation is actually quite a science. So we’ve prepared some tactical advice to ensure the conversation flows.

3 mins read
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The year ahead by Savanth Sebastian - Part One

The year ahead by Savanth Sebastian - Part One

Investors will be watching the world’s central banks in 2016. Europe and Japan will do whatever it takes to lift inflation and growth. While in the US, the key question is when will interest rates come? In this two part series, Savanth Sebastian shares predictions for the year ahead.

3 mins read
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5 steps to the perfect handshake

5 steps to the perfect handshake

It’s easy to make a good first impression when you know how. Communications specialist, Dr Louise Mahler, explains what not to do when shaking a client’s hand.

3 mins read
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What financial advisers can learn from fitness professionals

What financial advisers can learn from fitness professionals

Need a spotter? Fitness professionals and financial advisers have more in common than you may think.

3 mins read
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The gains one adviser made from taking on less clients

The gains one adviser made from taking on less clients

While other advisers work hard to grow their client numbers, Dean Mountford has deliberately shrunk his.

3 mins read
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Blockchain technology – why all the hype?

Blockchain technology – why all the hype?

As one of the most talked about emerging technologies, some say blockchain technology could revolutionise everything from stock exchange settlements and transport logistics to voting or welfare payments. So what is it and why is it relevant to financial advisers?

4 mins read
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How to communicate your value to clients

How to communicate your value to clients

Communicating your value as a professional is key to winning new clients and retaining existing ones.

4 mins read
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Cybersecurity – how to protect your business and your clients

Cybersecurity – how to protect your business and your clients

In failing to protect your data and take the very real threat of cybersecurity seriously you put both you and your clients at risk. Implement this five-point plan to stave off any potential attacks.

4 mins read
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How to communicate effectively and authentically with clients

How to communicate effectively and authentically with clients

Part of our series on presenting yourself professionally, we explain how to harness the power of your voice.

4 mins read
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How to get global exposure

How to get global exposure

The rapidly growing popularity of exchange traded funds (ETFs) is providing an international flavour to many portfolios. ETFs can provide exposure to global market indexes and international currency as well as international market sectors and fixed income products.

3 mins read
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Fintech: threat or opportunity?

Fintech: threat or opportunity?

If you’re feeling threatened by financial technology, you’re not alone. According to a recent PwC survey, 83 per cent of respondents from traditional financial institutions believe part of their business could be lost to fintech companies.

4 mins read
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Social listening: Find out what your clients want to know before they even ask

Social listening: Find out what your clients want to know before they even ask

They say you can find the answer to anything online. But what if you’re looking for questions, not answers? Social listening is a way to find out what your clients want to know, before they even ask.

 

3 mins read
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Navigating the new rules and complexities of aged care advice

Navigating the new rules and complexities of aged care advice

Before people buy their first home they research the market and prepare their finances. Entering aged care can take a similar financial commitment, but decisions are often made hastily with little understanding of the potential financial and emotional fallout. This is where financial advisers can play a vital role.

4 mins read
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Become a thought leader on LinkedIn

Become a thought leader on LinkedIn

There are plenty of powerful reasons to share your expertise on LinkedIn. We spoke with one of the platform’s experts to find out how.

3 mins read
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How to leverage your LinkedIn connections

How to leverage your LinkedIn connections

LinkedIn is a powerful platform for building your brand, which is why you should always look for opportunities to make new and relevant connections. One of the best ways to do this is to call on your existing connections to expand your network. 

3 mins read
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Five young advisers paint a picture of the future of the financial advice industry

Five young advisers paint a picture of the future of the financial advice industry

We're all too happy to impart life lessons on the younger generations – but how often do we stop and listen to their fresh perspective? Here we speak to five young advisers about the future of the industry and how they aim to help shape it.

 

5 mins read
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