AUSIEX login

CommSec Adviser Services

Specialised Investment Products and Solutions

Cash

Strength, simplicity and service.

Commonwealth Bank's Accelerator Cash Account (ACA) acts as a single investment cash flow hub for investors and their Brokers.
 

CommSec has announced their intention for a long-term withdrawal of the Accelerator Cash Account (ACA).  The exit will take place over an extended period, with two key steps:

  • ACA account applications submitted after 16 June 2021 will no longer be accepted, and no new ACAs will be opened from 30 June 2021.

  • From March 2022 – Removal of adviser ACA view / transact access from client accounts, data feeds and interface.

Clients will continue to be able to operate and access their ACA account as usual after March 2022 through CommBank channels.

Apply                                                     FAQs

Features

 

Manage Client Cash Flow

Transfer your clients’ funds seamlessly to any Australian account.

Convenience

Enjoy the convenience of one cash management account to manage all your clients' investment cash flow needs.

Strength

Benefit from the strength and experience of the Commonwealth Bank – Australia’s leading account provider for SMSFs.

 

Service

Expert support from the dedicated CommSec Adviser Services team, access to client account information and data feeds.

No Account Keeping Fees

No account keeping fees means more cash to fund your clients' investments.

Interest Rates

Commonwealth Bank Accelerator Cash Account

For more information regarding the current interest rates on the Accelerator Cash Account please speak to your BDM, Financial Adviser, Broker or Administrator.

 

Fees

We believe having a Cash Management Account with us should help you make money, not cost money. That’s why the Accelerator Cash Account has no account opening fees and no account keeping fees.

Your clients will also benefit from unlimited electronic and assisted transactions. After all, no regular fees means more money to invest.

Of course there are certain things like overseas transactions and bank cheques that we do charge a small fee for but the good news is, you only pay for these services when you need them.

To learn more, view a copy of the terms and conditions now.

About the Commonwealth Bank Accelerator Cash Account

Who is it designed for?

  • Advisers & Planners wanting a robust Cash Management Account for their clients with account transaction and balance visibility through their planning software1 and the additional ability, where appropriate, to operate the account on their client’s behalf
  • Accountants and Self Managed Super Fund (SMSF) administrators looking for a cash management solution with class-leading features for their clients that integrates into their administration software1 to provide them with balance and transaction visibility and reporting
  • Full-Service brokers looking for a cash management settlement account for their clients with the security of a big bank that integrates into their back office1

What features do you receive?

  • Balance and transaction visibility through planning software1
  • Adviser transaction capability2:
    • Transfer client funds between linked client Commonwealth Bank accounts and to any Australian third party account
    • Collect fees from multiple clients simultaneously and transfer to your Dealer Group with the Batch Fee Collection functionality
    • Request statement reprints
  • Flexible adviser remuneration structure with commission and no commission options available at the client account level

 

How do we support you?

  • The Adviser Services Team is available from 8.30am to 6.00pm Monday to Friday for information and support.
  • Dedicated Relationship Manager and/or Business Development Manager

Cash FAQs

Yes, your clients can give you the authority to operate their ACAs to:

•    Transfer funds
•    Request statement reprints
•    Retrieve account balances and transaction history via your third party planning software

For new accounts, simply complete the 'Adviser Authority to Operate' section of the Application Form with your client.
For existing accounts, you and your client need to complete the Adviser Authority to Operate Form.

Account holders and those with authority to operate the account can transfer money to any other bank account held at CommBank or another financial institution.

ACAs can receive funds transfers from any other bank account.

Account holders and those with authority to operate the account can transfer money to any other bank account held at CommBank or another financial institution.

ACAs can receive funds transfers from any other bank account.

In order to transfer funds on behalf of your clients, you must have authority to operate their ACA - see the How can I obtain authority to operate my clients' ACAs? FAQ above.

For transfers above $30,000 you will need to complete a Transfer Request Form. The form will need to be signed by all relevant account signatories.

Yes, as of 20 October 2018, we are now sending email and SMS notifications to all Accelerator Cash Account (ACA) account holders for all online and manual adviser-initiated cash transfers, BPAY and scheduled transfers. We will also send batch fee notification emails to all ACA account holders. These changes are part of our continued commitment to increase visibility and transparency for clients.

No. This is a mandatory service requirement and therefore clients cannot opt-out of this service.

Notifications will be sent to the preferred email address for each client associated with the account.

The notifications will be sent to the preferred mobile number for each account holder. If no mobile number is added as their preferred, notifications will be sent to their most recently added mobile number.

As part of our continued commitment to increase visibility, security and transparency for clients we do encourage you to provide this information as soon as possible. To update your client’s details, please follow the steps outlined in the below FAQ.

Please complete a Change of Personal Contact Details form. Once completed, please return the form to the details provided on the form and we will endeavour to process the form within 48 hours.

If the notification email is undeliverable to any of the account holders, your ability to complete further BPAY and funds transfers on behalf of the client will be locked. If this occurs, you will be notified via email and required to update your client/s contact details in order to restore your ability to transfer funds on their behalf.

No, the initial funds transfer will still proceed however your ability to perform further funds transfers will be suspended until updated email details are received. We will send you an email to notify you when a client notification email is undeliverable.

1.    If the client’s email address is still valid - you will need to contact Adviser Services or your Relationship Manager to confirm the email address is correct.
2.    If the client’s email address is incorrect - please complete a Change of Personal Contact Details form. Once completed, please return the form to the details provided on the form and we will endeavour to process the form within 48 hours.

Clients with access to NetBank can transfer the funds through NetBank or via the CommBank app. Clients without access to NetBank will need to complete and return a Transfer Request Form. The form will need to be signed by all relevant account signatories.

Simply email your clients' ACA details to us at advisercashteam@cba.com.au and we will send them an email with their NetBank Client Number and an SMS containing their temporary password (valid for 28 days).

Providing your clients' ABNs and/or TFNs is not compulsory however if you don't, tax may be withheld from their interest at the highest marginal tax rate plus Medicare levy. If you would like to provide these details we can accept this in an email from the authorised adviser.

To close an ACA, please complete and return an Account Closure Request form and return to us as per the instructions on the form.
If you no longer have an adviser, please complete the form and return to us by email to commsecadviserservices@cba.com.au or via post to:
CommSec Adviser Services
Locked Bag 22
AUSTRALIA SQUARE NSW 1214

Not all software packages supported. Check with your Business Development Manager to see if your package is supported.
Brokers can view and transact on their clients behalf, when a signed Authority to Operate has been completed.

You should also read the Cash Terms and Conditions and our Financial Services Guide (FSG) which provides you with information about us and services we can provide. In addition, you should read all relevant Product Disclosure Statements or disclosure documents available on our Forms page.