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CommSec Adviser Services

Specialised Investment Products and Solutions

Cash

Strength, simplicity and service.

Commonwealth Bank's Accelerator Cash Account (ACA) acts as a single investment cash flow hub for investors and their Brokers.

CommSec has announced their intention for a long-term withdrawal of the Accelerator Cash Account (ACA), and is no longer accepting new applications.

From March 2022 adviser ACA view / transact access from client accounts, data feeds and interface will be removed.

Clients will continue to be able to operate and access their ACA account as usual after March 2022 through CommBank channels.

Interest Rates

Commonwealth Bank Accelerator Cash Account

For more information regarding the current interest rates on the Accelerator Cash Account please speak to your BDM, Financial Adviser, Broker or Administrator.

 

Fees

For full fees and charges please view a copy of the terms and conditions below.

Cash FAQs

From March 2022, adviser ACA view / transact access will be removed from client accounts, data feeds and interface. You won’t be able to operate the accounts on behalf of your clients.

In the meantime, your clients can give you the authority to operate their ACAs to:

•    Transfer funds
•    Request statement reprints
•    Retrieve account balances and transaction history via your third party planning software

For existing accounts, you and your client need to complete the Adviser Authority to Operate Form.

Account holders and those with authority to operate the account can transfer money to any other bank account held at CommBank or another financial institution.

ACAs can receive funds transfers from any other bank account.

Account holders and those with authority to operate the account can transfer money to any other bank account held at CommBank or another financial institution.

ACAs can receive funds transfers from any other bank account.

In order to transfer funds on behalf of your clients, you must have authority to operate their ACA - see the How can I obtain authority to operate my clients' ACAs? FAQ above.

For transfers above $30,000 you will need to complete a Transfer Request Form. The form will need to be signed by all relevant account signatories.

Yes, as of 20 October 2018, we are now sending email and SMS notifications to all Accelerator Cash Account (ACA) account holders for all online and manual adviser-initiated cash transfers, BPAY and scheduled transfers. We will also send batch fee notification emails to all ACA account holders. These changes are part of our continued commitment to increase visibility and transparency for clients.

This is a mandatory service requirement and therefore clients cannot opt-out of this service.

Notifications will be sent to the preferred email address for each client associated with the account.

The notifications will be sent to the preferred mobile number for each account holder. If no mobile number is added as their preferred, notifications will be sent to their most recently added mobile number.

As part of our continued commitment to increase visibility, security and transparency for clients we do encourage you to provide this information as soon as possible. To update your client’s details, please follow the steps outlined in the below FAQ.

Please complete a Change of Personal Contact Details Form. Once completed, please return the form to the details provided on the form and we will endeavour to process the form within 48 hours.

If the notification email is undeliverable to any of the account holders, your ability to complete further BPAY and funds transfers on behalf of the client will be locked. If this occurs, you will be notified via email and required to update your client/s contact details in order to restore your ability to transfer funds on their behalf.

No, the initial funds transfer will still proceed however your ability to perform further funds transfers will be suspended until updated email details are received. We will send you an email to notify you when a client notification email is undeliverable.

1.    If the client’s email address is still valid - you will need to contact Adviser Services or your Relationship Manager to confirm the email address is correct.
2.    If the client’s email address is incorrect - please complete a Change of Personal Contact Details form. Once completed, please return the form to the details provided on the form and we will endeavour to process the form within 48 hours.

Clients with access to NetBank can transfer the funds through NetBank or via the CommBank app. Clients can register for NetBank online or by calling 13 2221.  For further details, visit CommBank website

Providing your clients' ABNs and/or TFNs is not compulsory however if you don't, tax may be withheld from their interest at the highest marginal tax rate plus Medicare levy. 

Clients can add their Tax File Number through NetBank or CommBank App. For further details, visit CommBank website.

If you would like to provide these details we can accept this in an email from the authorised adviser.

To close an ACA, please complete and return an Account Closure Request form and return to us as per the instructions on the form.
If you no longer have an adviser, please complete the form and return to us by email to commsecadviserservices@cba.com.au or via post to:
CommSec Adviser Services
Locked Bag 22
AUSTRALIA SQUARE NSW 1214

You should also read the Cash Terms and Conditions and our Financial Services Guide (FSG) which provides you with information about us and services we can provide. In addition, you should read all relevant Product Disclosure Statements or disclosure documents available on our Forms page.